What it’s like to work with us.
You ask. A person does it. You see it ship. Here’s a normal week, from the first ask to the Monday email.
Step by step
- 1
Start.
Pick a plan or book a call. We set up your Harbour and connect your website and your Google numbers.
- 2
Tell us what you need.
A call, a text, an email or a message in Slack all work. So does a request in your Harbour. A sentence is enough.
- 3
We do the work.
A person on our team takes it on. AI does a first draft. They finish it and put it live.
- 4
You check the big ones.
Bigger changes come back to you for a look before they go live. Small ones just ship.
- 5
It ships.
You get a note, and the change is written down in plain language.
- 6
Monday.
An email with last week’s visitors, Google clicks, what we shipped and what we suggest next.
Talk to us however you work.
A person answers, however you ask.
PhoneTextEmailSlackTickets
If a call is quicker, call. If you use Slack, we’ll be there. However it reaches us, we write it down as a ticket so nothing gets lost.
Your Harbour: one place to see all of it.
Clients get their own login. It comes with every plan, and there is nothing extra to buy. It isn’t the service. It’s how you watch the service happen.
Where things stand today: what needs you, what’s in progress, what shipped and your numbers.
These are pictures of the real thing, on a sample account. Yours shows your own business.
Also inside
Billing.
Your plan, the card on file and every invoice.
Ads.
If we run your ads, what you spent and what it brought in.
A daily sales page.
For an online store with shops as well: yesterday’s sales, traffic and email in one place.
On a phone.
Your Harbour works on a phone.
AI drafts. A person signs off. AI is why a small team can ship this much every week. It drafts code, text and reports. A person reviews every change before it reaches your business. Nothing goes live on its own.